Shipping policy

Processing Time

All orders are handmade with care. Please allow 2–5 business days for processing before your order is shipped. During peak seasons or custom orders, processing times may vary.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and shipping method.

Estimated delivery times:

 

• Australia: 2–6 business days

• International: 6-14 business days

 

Free Shipping

We offer free standard shipping on all orders over AUD $59(Australia only).

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates.

Shipping Carriers

We ship via trusted carriers such as Australia Post, Sendle, or DHL depending on your region.

Customs, Duties & Taxes

For international orders, customs fees and taxes may apply and are the responsibility of the customer. We recommend checking with your local customs office.

Address Accuracy

Please ensure your shipping address is correct. We are not responsible for orders lost due to incorrect or incomplete addresses.

Questions?

If you have any questions about shipping or special requests, feel free to contact us at minisearteau@gmaill.com