Terms of service

📝 Terms of Service

Last updated: 18 July 2025

Welcome to Minise! These Terms of Service govern your use of our website and services. By accessing or purchasing from our site, you agree to be bound by the following terms.

1. General

This website is operated by Minise. Throughout the site, the terms “we,” “us” and “our” refer to Minise. We offer this site and all services to you, conditioned upon your acceptance of all terms, policies and notices stated here.

2. Products

Most of our products are handmade and may have slight variations, which is part of their unique charm. We do our best to represent colors and designs accurately, but screen differences may slightly affect how they appear.

3. Pricing & Payment

All prices are listed in AUD. We reserve the right to change prices at any time. Payments are processed securely through trusted gateways like Shopify Payments or PayPal.

4. Shipping & Delivery

We ship both within Australia and internationally. Please review our Shipping Policy for estimated times and fees. Once an order has been dispatched, we are not responsible for delays caused by postal services or customs.

5. Returns & Refunds

Due to the handmade nature of our products, all sales are final. However, if your item arrives damaged or you received the wrong item, please contact us within 7 days of receiving your order. See our Refund Policy for full details.

6. Intellectual Property

All content on this site — including designs, images, logos, and text — is the property of Minise and may not be copied, reproduced, or used without permission.

7. Privacy

We respect your privacy. Personal information provided to us is kept confidential and used only to fulfill your order. Read our Privacy Policy to learn more.

8. Modifications to Service

We may update or discontinue any part of our website or services without notice. We reserve the right to refuse service to anyone for any reason at any time.